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Please enter the phone number registered to your Caxino account. We will send a confirmation code to change your password via SMS and to the email address registered to your account.
Caxino strives to verify KYC documents within 24 hours. However, occasionally there are delays due to a high volume of requests. In the event of a delay, we apologise for any inconvenience and appreciate your patience.
If your KYC is taking longer than a few business days to complete, you are welcome to contact Customer Support to inquire about the reason for the delay.