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My deposit is not showing. What do I do?

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At Caxino, all deposits should post within a few seconds. If, for some reason, you made a deposit and it is not showing on your Caxino account balance, please contact Customer Support and we will work quickly to investigate and resolve the issue. Most often, this is an issue with your payment provider, but nonetheless we will be happy to help you as much as possible from our end.

For the quickest customer support, contact us via Live Chat while logged into your account. Contacting us while logged in will automatically fill your information in the Live Chat screen and it also helps customer support identify you as an active customer.