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Withdrawals will only be approved on verified accounts.

May I deposit or withdraw before my account is Verified?

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Up to a certain extent, yes. As long as your first transactions are modest, you will not have to complete account verification for some time unless Payments spots unusual activity on your account.

Once a certain transaction threshold is passed, or Payments sees account activity that warrants an identity review, you will be asked to complete a KYC check (Account Verification). When requested, please upload the necessary documents. If you do not complete your KYC check in a reasonable amount of time, Payments will pause activity on your account until the KYC check is fulfilled.

Note: Please do not contact support about account verification before this is requested from Caxino. In order to maintain timely processing for all our customers, we request KYC checks on an as-needed basis.