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Please enter the phone number registered to your Caxino account. We will send a confirmation code to change your password to the Email Address registered to your account.
Caxino strives to verify KYC documents within 24 hours. However, occasionally there are delays due to a high volume of requests. In the event of a delay, we apologise for any inconvenience and appreciate your patience.
If your KYC is taking longer than a few business days to complete, you are welcome to contact Customer Support to inquire about the reason for the delay.